Product Warranty Policy
Thank you for choosing our product. We are committed to providing exceptional products, and to ensure your satisfaction, we offer the following warranty policy to make your shopping experience more reassuring.
1. Product Warranty Period
Our products come with the following warranty period:
All models: Three-year warranty period
2. Warranty Coverage
During the warranty period, we will provide free repairs or replacements to address manufacturing defects in the product. This includes but is not limited to the following situations:
- Battery issues
- Damage to the blade or shaving head
- Mechanical component malfunctions
3. Warranty Exemptions
The product warranty does not cover the following:
- Damage caused by improper use or accidents
- Failure to follow the product manual's usage and maintenance guidelines
4. Warranty Process
If your product experiences issues within the warranty period, please follow these steps:
- Contact our customer support team, providing your order number and product details.
- Our customer support team will guide you through the next steps, including repair or product replacement.
- We will make every effort to resolve your issue as quickly as possible to ensure your satisfaction.
Our email: info@t9clipper.com
5. Hassle-Free Return Policy
If the product cannot be repaired, we will provide a full refund or a replacement product to meet your needs.
Our goal is to provide you with high-quality haircare and shaving products and exceptional customer service. If you have any questions or concerns, please feel free to contact us. Once again, thank you for choosing us, and let's work together to enhance your haircare and shaving experience!
Best wishes,
T9 Team